The cost of treatment may vary depending on your child’s individual needs and treatment plan. We will discuss with you the cost of treatment and each of your available payment plan options before your child begins treatment, so that you can make the best choice for your child and your family
What Are Office Payment Policies?
All planned treatment will be discussed at the initial and/or comprehensive exam appointment for your child. You will be given a written estimate of the planned treatment. Payment is expected at each visit unless prior specific arrangements have been made. Cash, personal check, or credit cards are accepted. We will be happy to file a claim to your insurance carrier and help you in any way we can to understand your benefits. However, we can not be responsible for the details of your coverage, as all plans are unique and vary in their limits and coverage. You are responsible for your account balance regardless of your dental insurance coverage.
Our Office Policy Regarding Dental Insurance
If we have received all of your insurance information on the day of the appointment, we will be happy to file your claim for you. You must be familiar with your insurance benefits, as we will collect from you the estimated amount insurance is not expected to pay. By law your insurance company is required to pay each claim within 30 days of receipt. You are responsible for any balance on your account after 30 days, whether insurance has paid or not. If you have not paid your balance within 60 days a re-billing fee of 1% will be added to your account each month until paid. We will be glad to send a refund to you if your insurance pays us.
PLEASE UNDERSTAND that we file dental insurance as a courtesy to our patients. We do not have a contract with your insurance company, only you do. We are not responsible for how your insurance company handles its claims or for what benefits they pay on a claim. We can only assist you in estimating your portion of the cost of treatment, we at no time guarantee what your insurance will or will not do with each claim. We also can not be responsible for any errors in filing your insurance, once again we file claims as a courtesy to you.
MOST IMPORTANTLY, please keep us informed of any insurance changes such as policy name, insurance company address, or a change of employment.